Shipping policy

Shipping & Returns

If you have any questions about your order fulfillment time, shipping times, or need additional shipping options, please contact us at support@ridyee.com.

 SHIPPING METHODS 

RIDYEE is pleased to offer FREE GROUND SHIPPING on all orders over $50 in the continental US. *Does not include Alaska and Hawaii
Please note that the RIDYEE Online Store will not accept a PO Box address, and a street address is required.
 

EXPEDITED SHIPPING

RIDYEE's free shipping policy does not cover expedited shipping methods. Please contact a Customer Service Specialist via email if expedited shipping is needed. Pricing for these shipments will be calculated at the time of the order, based on the most recently published UPS rates. Online orders must be received by 10 a.m. ET, in order to qualify for same day, expedited fulfillment.
 

SHIPPING TO APO & FPO ADDRESSES

 Please contact us if shipping to an APO or FPO is required.
 

TRACK YOUR PACKAGE 

Under normal business conditions, orders are fulfilled in one to three business days. Once your order has shipped, you will receive an email notification that includes the appropriate tracking information for your order. Orders placed online through a registered account will have tracking information displayed once the order is fulfilled.
 

SHIPPING INTERNATIONALLY 

At this time, this site only offers shipping to addresses within the continental United States. 
 

ORDER CHANGES / CANCELLATIONS

Please contact RIDYEE immediately if any changes are needed for an order, including a cancellation. Once an order has been processed, customers will need to refer to the RIDYEE Return Policy.