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  2. Buy with Confidence · 1-Year Warranty

Refund policy

RETURN POLICY 

We offer a 30-Day Guarantee on our bikes, and we will first try to resolve any issue customers may have. However, should you need to return an item to RIDYEE, please follow these steps:

1. Contact us, and we will issue you a Return Number (which must be prominently marked on the outside of the box).

2. You may return your item with one of the following methods:
   - US Postal Service (you must send through registered mail and insure for the value of your item).
   - Federal Express or UPS (you must insure for the value of your item).

3. Please include a copy of your packing slip or invoice inside the package, along with a reason for the return.

Credits will be issued to the customer after the bike or accessory is received and processed. Credits will be issued for the purchase price of items only; credits will not be issued for any shipping or processing fees.